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Terms of Service

Last updated: May 16, 2026

1. Acceptance of Terms

By accessing or using Scoreyo ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

Scoreyo is operated by Scoreyo and provides AI-powered exam preparation services for competitive exams in India including JEE, NEET, UPSC, SSC, Banking, and others.

2. User Accounts

2.1 Account Creation: You must provide a valid email address to create an account. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Account Responsibility: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

2.3 Age Requirement: You must be at least 13 years old to use Scoreyo. Users under 18 should use the Service under parental supervision.

3. Subscription Plans

3.1 Free Plan: Limited to 10 quizzes per day with basic features.

3.2 Pro Plans:

  • Pro Monthly: ₹79/month - unlimited quizzes, mock tests, and detailed reports
  • Pro Quarterly: ₹149/quarter (₹50/month) - save 37% with quarterly billing

3.3 Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date. You can cancel anytime from your dashboard.

4. Payment Terms

4.1 Payment Processing: All payments are processed securely through Razorpay. We do not store your credit card or bank information.

4.2 Pricing: All prices are in Indian Rupees (₹) and include applicable taxes.

4.3 Failed Payments: If a payment fails, your subscription may be suspended until payment is resolved.

5. Refund Policy

5.1 7-Day Money-Back Guarantee: New Pro subscribers can request a full refund within 7 days of purchase if they are not satisfied with the service.

5.2 Refund Conditions: Refunds are only available if you have used less than 10 quizzes or mock tests. Refund requests must be submitted through our support channel.

5.3 Processing Time: Approved refunds are processed within 7-10 business days and credited back to the original payment method.

6. Content and Intellectual Property

6.1 Our Content: All questions, explanations, reports, and materials provided by Scoreyo are protected by copyright and intellectual property laws.

6.2 Prohibited Uses: You may not:

  • Copy, distribute, or sell Scoreyo content
  • Use automated tools to scrape or download content
  • Share your account credentials with others
  • Reverse engineer or attempt to extract our question bank

6.3 User Content: You retain ownership of any content you submit (feedback, reports of errors). By submitting, you grant us a license to use this content to improve our Service.

7. AI-Generated Content

7.1 Question Sources: Scoreyo uses a combination of:

  • Previous year questions (PYQs) from actual exams
  • NCERT textbook questions
  • Expert-curated questions created by our team
  • AI-generated questions validated by subject matter experts

7.2 Quality Assurance: All AI-generated questions undergo quality validation before being shown to users.

7.3 Reporting Errors:If you find any incorrect or inappropriate content, please report it using the "Report Question" feature. We review all reports within 48 hours.

7.4 Study Material Sources: Our study guides and learning content are grounded in the official NCERT textbooks and the official syllabi published by the respective exam-conducting bodies. Definitions are reproduced from these sources; explanations, examples, and figures are our own re-presentation for teaching purposes. Scoreyo is not affiliated with, endorsed by, or officially connected to NCERT or any exam-conducting body.

8. User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to hack, disrupt, or compromise the Service
  • Create multiple accounts to bypass free tier limitations
  • Share solutions or cheat on quizzes/mock tests
  • Harass or abuse other users or our support team

9. Service Availability

9.1 Uptime: We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance with or without notice.

9.2 Changes to Service: We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will notify Pro users of major changes.

10. Disclaimers

10.1 Educational Tool: Scoreyo is a study aid and practice platform. Success in actual exams depends on many factors beyond our control.

10.2 No Guarantees: We do not guarantee specific exam results, ranks, or admission outcomes. Our Service provides practice and preparation support only.

10.3 Third-Party Content: Questions sourced from NCERT and previous year papers are used for educational purposes. We are not affiliated with any exam conducting bodies.

11. Limitation of Liability

To the maximum extent permitted by law, Scoreyo shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Errors or inaccuracies in content
  • Unauthorized access to your account

Our total liability shall not exceed the amount you paid for the Service in the past 3 months.

12. Termination

12.1 By You: You may cancel your subscription anytime from your dashboard. Access continues until the end of your billing period.

12.2 By Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the Service.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes via email or through a notice on the Service. Continued use after changes constitutes acceptance of the new Terms.

15. Contact Us

For questions about these Terms, please contact us:

  • 📧 Email: support@scoreyo.in
  • 🌐 Website: scoreyo.in
  • 📍 Address: Bangalore, Karnataka, India

By using Scoreyo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.